product details
Shipping>> Free Shipping worldwide via Express
Delivery time>>From USA (2-4 Bdays), From China (5-7 Bdays)
Payment>> Klarna,Paypal
Handling time>> Ship within 24 hours after payment
Returns>> Fast refund, buyer protection
Free Gifts>> Wig cap,exquisite Gift Packs Customized Service>> We can make all kinds of hair wigs. Please provice pictures to us if you have your dream hairstyle. The custom-made wig usually take 1-2 weeks.
Product Details | |
Cap construction | 13x4 ,5x5 lace wig |
Cap size | 22.5” glueless with adjustable straps and clips |
Baby hair | Around the perimeter with natural hairline |
Knotting | Bleached and hand-plucked in the hairline |
Parting | Natural part in any direction |
Hair type | 100% Remy human hair |
Density | 180% |
Pay With Klarna
Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Pay With Credit/Debit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that Alimice does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Pay With Credit Card:
1. Select your cart and click checkout.Fill in your shipping information and click compete order
2. In the pop-up window, click on the location on the image below
3. Choose your bank country
4. Now you can use credit card to pay
5. Pay Attention:
Do you want to use this credit card to create a paypal account? According to your needs, choose yes or no.
Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you.
We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.
If you have any problem about payment,pls contact us directly
Email : alimiceofficial@gmail.com
Alimice Hair
Shipping Policy
1.FREE shipping to America and Canada, Rest of World will chare $18 for shipping fee
2. We ship your order by TNT,DHL,UPS or FedEx.
3. If your shipping address is P.O Box or APO/FPO address, we can ship your item by Post Office. But it takes longer time to reach you,about 7-10 business days.
Regarding potential delivery delay due to the impact of COVID -19.
Handling Time:
Ship out within 1-2 days after received payment
Delivery Time:
USA: 3-5 business days, Other Countries: 5-8 business days.
Please Note:
Please examine your package before signing for it. If your package appears to be damaged you have the right to refuse the package. We are not liable for lost or stolen packages once they are signed for. However, please reach out to alimiceofficial@gmail.com if you are experiencing problems with your shipping. We would be more than happy to help offer you support.
Alimice Hair isn’t responsible for any lost/damage packages
Custom Taxes:
We ship all items marked as ‘gift’ or ‘sample’, and we also write a lower value on the invoice to avoid tax/duty.If you were charged tax by your local Custom, we would like to help you to go through the Customs. But the tax will be paid by the buyer.
APPROXIMATE DELIVERY TIME
We’ll email you the custom order number and estimated delivery time after receiving your order. After the hair is ready, we’ll send you another email with tracking number.
Can i change the delivery address of my package?
Yes, you can. However if the package has left the factory, the additional fees may apply which should be born by buyer.
How to track my order?
1.Tracking number will be sent via email once the order has been arranged or shipped. So please leave us valid email address.
2.We share a strategic cooperation relationship with the world’s popular express company DHL & FedEx. You can track your package on the website as below,
TNT:www.TNT.com
DHL: www.DHL.com
UPS:www.UPS.com
FedEx: www.FEDEX.com
If you have any concerns about your order or our hair, please feel free to contact us. And we’ll reply you within 24 hours.
Our email address is: alimiceofficial@gmail.com
It is important to us that you are completely satisfied with your purchase.
It is important to us that you are completely satisfied with your purchase.
For the Exchange & Return Policy,the time frame is within 30days.
If for any reason you do not absolutely love the item you ordered, we gladly offer Returns and Exchanges service.
the policy is as follows:
1.Please do not cut the lace, make sure the wig is unaltered, unworn, unwashed, undamaged and in original packaging within 30 days.
2.Before shipping back, please email us firstly for the shipping address.We have all the rights to refuse the package if you send it back without our permission.
3.Customers are responsible for the return shipping charge. After we receive the package and confirmed it is in original status. All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut. The refund will be processed in 1-7 business days.
4.Custom made orders can't be exchanged and returned except for our mistakes.
Cancel Order
1.You can cancel your order before your items delivery. And we will refund full of you money.
2. Once your order has been shipped, please contact our customer service at first time, our customer servide will help you to solve the problem.
Tip: To ensure the correct items are ordered, we suggest that you read the products detailed description carefully before ordering. If unsure, you can send us email to alimiceofficial@gmail.com
Exchange Policy
1.Email alimiceofficial@gmail.com within 30 days after receiving your package to make an application for exchange.
2.Emails received after 30 days will not be taken into consideration.
3.Please email us with photos of the hair for our reference. We will reply with return instructions after confirming it's in consistency with our policies.
4.We can offer one-time exchange without restocking fee for the items that have not been worn or tampered with. But the customers will be required to pay the shipping fee of sending the item back to us. After we have received the returned package from you we will then ship the exchanged item for free.
5.For any price differences between the exchanged items, we will charge you extra or credit back the overcharge.
6.Customers will have to pay customs fee resulted from not following our return instructions.
Return Policy
1.Email alimiceofficial@gmail.com within 30 days to make an application for return. Emails received after 30 days will not be taken into consideration.
2.Please email us with photos of the hair for our reference. We will reply with return instructions after confirming it's in consistency with our policies.
3.Any packages posted without our consent will not be accepted.
4.The shipping fee of return would be paid by customers.
5.There won’t be any restocking fee charged.
6.Customers will have to pay customs fee resulted from not following our return instructions.
Rush Exchange
1.You can place a new order and receive your refund when the original item arrives back.
2.Place a new order online, we will prepare the new hair while waiting for the return. Your new hair will be shipped to you after it is finished.
3.When we receive the returned product in original condition, we'll issue the refunds or store credit that has the delay.
REPAIR SERVICE
1.Every customer can enjoy a one-time free repairing service within after-sale three months (except the damage caused by improper use ).
2. Repair services after 3 months will be charged a fee that depends on what kind of repair needs to be done.
3. Please email alimiceofficial@gmail.com with pictures before you return it we have to make sure whether it can be repaired.
4. We will initially determine the cause based on the photos, specific reasons and repair methods will be given after wig is received and checked by professional staff.
5. The repair costs will be on the customers if the damage is the result of inappropriate use.
6. Customers are responsible for the return shipping fee.
Contact Info:
Email:alimiceofficial@gmail.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Q:How do I make an order?
A: To pay for an order on Alimice Hair website,just follow the steps:
1)Choose the hair type,length and quantity,
2)Click the option "Buy it now",
3)Enter check out page,fill in the information as required,input a discount code,
4)Click the option "continue to shipping"-"continue to payment"-"complete order"
5)Choose payment method,PayPal or credit/debit card.
Q:What types of payment do you accept?
A: PayPal,credit card,debit card. (If you want to pay by Western Union,money gram or T/T,please contact us at alimiceofficial@gmail.com)
Q:Why I don't receive the order confirmation?
A: Generally speaking, after placing an order, your mailbox will receive an order notification. If you don't receive it, please check whether your email address is incorrect or check the spam email.If the question remains,please contact us at alimiceofficial@gmail.com.
Q:What kind of logistics do you use? How long does it take?
A: We have been cooperating with DHL and Fedex shipping companies for a long time. Orders from the USA are sent by USPS, while orders from other countries are sent by DHL. Logistics time varies by region.
We offer Express shipping ( free shipping ) which takes 2-4 business days ( 2-4 business days in USA, others is 3-7 days ). The Express Shipping includes UPS, DHL and Fedex. And you can receive a notification after shipped out.
NOTE: PO.Box is not accepted. Don't use a PO.Box as your shipping address. Otherwise the package can not be delivered.
And, you need to add your phone number when you file the shipping info.
Q:When will the order be shipped?
A: All orders will be shipped within 48 hours after payment.In case of any delay,we will notify you by email.
Q:Do I need to pay shipping cost?
A: All online orders enjoy free shipping,we have worldwide shipping system.
Q: Do I need to pay the tax?
A: Usually you do not need to pay taxes, but if your country's customs is more stringent, you will be charged a certain amount of duties. We usually try to avoid tariffs for you as a low-declared invoice with parcels, however, it is not 100%. You will need to pay the duties if the custom still charges customs duties.As sellers, we are not obliged to help customers pay it,hope you can understand.
Q: How many bundles will I need to do my head?
A: Depending on how full you want your hair to look, anything over 20" we would recommend purchasing 4 bundles. Anything under 20" 3 bundles will work out fine for a nice full look. If you plan to buy bundles with a frontal/closure, normally 3bundles is okay, 4bundles is fuller.
Q: What grade is the hair?
A: All of the hair on our website is 10A Grade best virgin human hair.
Q: Can I straighten / style the hair with flatiron/curler?
A: Yes, all hair we sell is virgin human hair, so you can straighten / style it with flatiron/curler, and you can dye it as well. It is noteworthy that you need to pay attention to the time. DON’T Overtime.
Q: Do I have to have a PayPal account to order? Can I use my credit card?
A: No need to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: alimiceofficial@gmail.com
Q: Which size is your wig cap(Circumference)? Can I have a large size / small size?
A: Our Stock Size is Medium which is 22.5 inches, and we have the combs and elestic band or adjustable straps inside. We got your request for your order , You would like to use the Small/Large Cap for your wig, Is that right ? Kindly Reminder:
For full lace wig and front lace wig:
Our full lace wigs and front lace wigs could not be chaged the size.
For 360 wig/Bob wig/customized wig:
1. Small Size is 21.5 inch, Large Size is 23.5 inch, you should know your own size and make a suitable decision.
2. If you change to those special size, you may need wait another extra 4-7 days, if you can wait ?
3. It will be charge extra 10$ for making the special size for you.
For U-part wig:
Our U-part wigs could not be changed the cap size, but the top is empty you can adjust the wig according to your head size.
Could you accept the above tips for your order ? If you want to ask for small/big cap. Please remember to take a note on the cart or send us the Email:alimiceofficial@gmail.com.
Q: How long can I know each length? How can I know which length I need?
A: Hi,dear, you can check this Length Reference ( If you bought wavy or curly hair, you need to straighten it up before measuring its length ):
Q: What type of hair care products should I use?
A : Treat this hair just as if it was your own hair.
1, Use good shampoo and hair conditioner to care the hair. It’s important to keep the hair soft and shiny.
2, You could use gel or spray styling products to keep the hair style.
3, Olive oil will be a good choice to keep the hair healthy.
Q: Why are my hair extensions getting tangled?
A: It could be caused by dry hair. Pls make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.
Q: What's the difference between Full lace wig and 360 wig ? Is that 360 Wig full lace wig ? Can I make ponytail ?
A: The 360 wig is pre sewd by the machine with 360 frontal and bundles, which is same as what you bought the unit and sewd into a wig by yourself, and there is the tracks on the back side, so that's why we called it breathable wig. And you can call it frontal lace wig, You can make a ponytail, but if you want make the ponytail or bun to the upside we will suggest you the full lace item then.
Q: How long can it last?
A: Normally it depends on your method/level of care. Treat it like your own hair and take very good care of it, then normally it could last longer than 12 months.
Q: Can I exchange/cancel my order?
A: Yes, you can, but you need to contact us within 24hours via Email (Before Shipped), if not, it will be charged a processing fee.
Q: How can I get in touch with you ASAP?
A: Email is the best recommendation, and you'd better write the most urgent question as the email title, and concise. The imessage/phone is the second option.
Q: How do I return my order? And how much will i get refund if i return the parcel already received ? Who pay for the the return charge ?
A: You can send an email to us, title as “Return + Order Number + Reason”, we will response ASAP.
Shipping>> Free Shipping worldwide via Express
Delivery time>>From USA (2-4 Bdays), From China (5-7 Bdays)
Payment>> Klarna,Paypal
Handling time>> Ship within 24 hours after payment
Returns>> Fast refund, buyer protection
Free Gifts>> Wig cap,exquisite Gift Packs Customized Service>> We can make all kinds of hair wigs. Please provice pictures to us if you have your dream hairstyle. The custom-made wig usually take 1-2 weeks.
Product Details | |
Cap construction | 13x4 ,5x5 lace wig |
Cap size | 22.5” glueless with adjustable straps and clips |
Baby hair | Around the perimeter with natural hairline |
Knotting | Bleached and hand-plucked in the hairline |
Parting | Natural part in any direction |
Hair type | 100% Remy human hair |
Density | 180% |
Pay With Klarna
Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Pay With Credit/Debit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that Alimice does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Pay With Credit Card:
1. Select your cart and click checkout.Fill in your shipping information and click compete order
2. In the pop-up window, click on the location on the image below
3. Choose your bank country
4. Now you can use credit card to pay
5. Pay Attention:
Do you want to use this credit card to create a paypal account? According to your needs, choose yes or no.
Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you.
We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.
If you have any problem about payment,pls contact us directly
Email : alimiceofficial@gmail.com
Alimice Hair
Shipping Policy
1.FREE shipping to America and Canada, Rest of World will chare $18 for shipping fee
2. We ship your order by TNT,DHL,UPS or FedEx.
3. If your shipping address is P.O Box or APO/FPO address, we can ship your item by Post Office. But it takes longer time to reach you,about 7-10 business days.
Regarding potential delivery delay due to the impact of COVID -19.
Handling Time:
Ship out within 1-2 days after received payment
Delivery Time:
USA: 3-5 business days, Other Countries: 5-8 business days.
Please Note:
Please examine your package before signing for it. If your package appears to be damaged you have the right to refuse the package. We are not liable for lost or stolen packages once they are signed for. However, please reach out to alimiceofficial@gmail.com if you are experiencing problems with your shipping. We would be more than happy to help offer you support.
Alimice Hair isn’t responsible for any lost/damage packages
Custom Taxes:
We ship all items marked as ‘gift’ or ‘sample’, and we also write a lower value on the invoice to avoid tax/duty.If you were charged tax by your local Custom, we would like to help you to go through the Customs. But the tax will be paid by the buyer.
APPROXIMATE DELIVERY TIME
We’ll email you the custom order number and estimated delivery time after receiving your order. After the hair is ready, we’ll send you another email with tracking number.
Can i change the delivery address of my package?
Yes, you can. However if the package has left the factory, the additional fees may apply which should be born by buyer.
How to track my order?
1.Tracking number will be sent via email once the order has been arranged or shipped. So please leave us valid email address.
2.We share a strategic cooperation relationship with the world’s popular express company DHL & FedEx. You can track your package on the website as below,
TNT:www.TNT.com
DHL: www.DHL.com
UPS:www.UPS.com
FedEx: www.FEDEX.com
If you have any concerns about your order or our hair, please feel free to contact us. And we’ll reply you within 24 hours.
Our email address is: alimiceofficial@gmail.com
It is important to us that you are completely satisfied with your purchase.
For the Exchange & Return Policy,the time frame is within 30days.
If for any reason you do not absolutely love the item you ordered, we gladly offer Returns and Exchanges service.
the policy is as follows:
1.Please do not cut the lace, make sure the wig is unaltered, unworn, unwashed, undamaged and in original packaging within 30 days.
2.Before shipping back, please email us firstly for the shipping address.We have all the rights to refuse the package if you send it back without our permission.
3.Customers are responsible for the return shipping charge. After we receive the package and confirmed it is in original status. All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut. The refund will be processed in 1-7 business days.
4.Custom made orders can't be exchanged and returned except for our mistakes.
Cancel Order
1.You can cancel your order before your items delivery. And we will refund full of you money.
2. Once your order has been shipped, please contact our customer service at first time, our customer servide will help you to solve the problem.
Tip: To ensure the correct items are ordered, we suggest that you read the products detailed description carefully before ordering. If unsure, you can send us email to alimiceofficial@gmail.com
Exchange Policy
1.Email alimiceofficial@gmail.com within 30 days after receiving your package to make an application for exchange.
2.Emails received after 30 days will not be taken into consideration.
3.Please email us with photos of the hair for our reference. We will reply with return instructions after confirming it's in consistency with our policies.
4.We can offer one-time exchange without restocking fee for the items that have not been worn or tampered with. But the customers will be required to pay the shipping fee of sending the item back to us. After we have received the returned package from you we will then ship the exchanged item for free.
5.For any price differences between the exchanged items, we will charge you extra or credit back the overcharge.
6.Customers will have to pay customs fee resulted from not following our return instructions.
Return Policy
1.Email alimiceofficial@gmail.com within 30 days to make an application for return. Emails received after 30 days will not be taken into consideration.
2.Please email us with photos of the hair for our reference. We will reply with return instructions after confirming it's in consistency with our policies.
3.Any packages posted without our consent will not be accepted.
4.The shipping fee of return would be paid by customers.
5.There won’t be any restocking fee charged.
6.Customers will have to pay customs fee resulted from not following our return instructions.
Rush Exchange
1.You can place a new order and receive your refund when the original item arrives back.
2.Place a new order online, we will prepare the new hair while waiting for the return. Your new hair will be shipped to you after it is finished.
3.When we receive the returned product in original condition, we'll issue the refunds or store credit that has the delay.
REPAIR SERVICE
1.Every customer can enjoy a one-time free repairing service within after-sale three months (except the damage caused by improper use ).
2. Repair services after 3 months will be charged a fee that depends on what kind of repair needs to be done.
3. Please email alimiceofficial@gmail.com with pictures before you return it we have to make sure whether it can be repaired.
4. We will initially determine the cause based on the photos, specific reasons and repair methods will be given after wig is received and checked by professional staff.
5. The repair costs will be on the customers if the damage is the result of inappropriate use.
6. Customers are responsible for the return shipping fee.
Contact Info:
Email:alimiceofficial@gmail.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.